What To Do If You Are Having Issues With Your Blue Cross Blue Shield of Illinois Policy?

Currently, many people are having issues with their Blue Cross Blue Shield of Illinois (BCBSIL) policies.  Here are some tips as what to do:

Walgreens and CVS are assisting customers who are having coverage verification issues. Walgreens announced Monday that it would provide up to one month of medication, with no upfront cost to patients, who can bring confirmation of their enrollment in the Health Insurance Marketplace if the pharmacy staff isn’t able to verify eligibility with the insurer.

CVS Caremark pharmacies will assist patients with a temporary disruption of insurance coverage with a 15- or 30-day bridge supply of medication to support continuity of care. The in-store MinuteClinic medical clinics will also be providing similar flexibility for patients who may be in transition with their health care coverage.

Providers will need the following information to contact Blue Cross Blue Shield to verify membership and eligibility for services if you have not received your new ID card:

* Subscriber name

* Patient name

* Patient date of birth

* Patient mailing address

* Last 4 digits of the patient SSN

* Effective date of coverage

If you need proof of the plan you applied for, and you applied for a policy through Associated Agencies, contact Associated Agencies at (847) 427-3443 and we will be able to send you the information you need.

If you still are not able to see the doctor you want or pick up the prescription you need, pay for it out of pocket.  Contact Associated Agencies at (847) 427-3443 for a Claim Form.  With this, you can get reimbursed for the costs associated with the care.

If you have any further questions, please contact Associated Agencies at (847) 427-3443.

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